Posted by: seanxc on: April 15, 2008
When you talk to people in our industry, Facebook is hotter than MySpace. But the truth is that consumers in vast numbers — and at a content-engaging level — are on MySpace.
I just sat in on the MySpace roadshow that has been going around, and it triggered some synaptic love. I realized that social networking sites are not a category, they are a bunch of disparate entities all lumped together. MySpace is no closer to Facebook than Facebook is to Bebo, or Bebo is to LinkedIn, or LinkedIn is to Plaxo.
Many of them have similar features and offerings, but when you look at them from an ad standpoint, they are very different animals indeed. They are used for quite different purposes by the consumer — you know, that person who actually uses and buys the products we are trying to hock.
However, the mistake media planners and clients make, including me, is to say: “We’re on Facebook, that’s the social networking site we buy in that category. We don’t need to be on MySpace.”
Now, before you go accusing me of pimping MySpace, which I am about to do, let me just say that I did not even have a MySpace account until yesterday. In fact, as a client, I am not even permitted to buy on MySpace for competitive reasons, so all I can do is be jealous of those who can.
I have been on Facebook for some time. I enjoy Facebook and use it regularly. I love the BlackBerry Facebook app. If you’re on Facebook and have a BlackBerry, it’s a must-download. I view it as an amazing site, regardless of the issues I have already mentioned in previous articles, many of which Facebook has already addressed.
But there is an issue of “Myopicy.” Hey, just made that word up, but it really explains everything. Our industry is on Facebook — all the buyers, sellers and clients I know have a Facebook account. We use it to see who is going to ad:tech or to the iMedia Summits or SXSW. Many of the agencies and clients buy Facebook because that is what we use personally. Myopicy.
However, don’t ignore the gorilla around the corner. Consumers in vast numbers, and at a content-engaging level, are on MySpace. I am not saying stop buying on Facebook, but a lot of what Facebook offers is very different from what MySpace offers. Facebook is an advertising opportunity. It offers many services and custom ad-targeting solutions that serve us all very well. But in this space, we are often all guilty of chasing the next big thing, and let’s face it, Facebook is hotter than MySpace when you talk to people in our industry, or at least that’s the current meme.
But that’s due to our Myopicy.
It’s hotter, yes, but should it be? It’s like a woman being hotter than a dog. People may choose the dog, or the woman, and stick with it, but what they are is uniquely different, unless you have a very talented dog, or a very untalented woman. The same holds true for advertising opportunities. (Stay with me here. It would be sad to lose you on such a fun analogy.)
Your consumer may choose one site or the other, but the advertising opportunities offered by each are just as diverse as that example on how you reach the consumer. If all you are doing is display advertising, it’s a simple media buy for you and then it’s gone. But both offer advanced targeting to hone in on. The difference? On Facebook, it’s the widget world that gives you the best way to get viral adoption and blow the doors off a program. The “trusted friend” distribution and open API give it the advantage.
But MySpace is different. It is a media content juggernaut. It is a category unto itself, and your consumers are all over it. It’s just that our perception of who they are is warped. MySpace was the kid’s site, and Facebook was the college/post-college site, and many of us hang onto that perception. But this is not your kid’s MySpace anymore. The site produces original episodic content like Roommates and Quarterlife, with more shows on the way. There is a MySpace Secret Concert series, similar to the old Miller Blind Date, if anyone is old enough to remember that. It exists almost in the real world, and if you want entertainment and lifestyle content, it’s off the charts. Many people did a “Huh?” when Fox bought it, but now I am starting to see the wisdom of that partnership: content.
MySpace understands that its video content is not TV in the lean-back world but in the lean-forward world of online. And it is adapting vast archives as well as producing original programming. Snippets and flits of content need to be delivered — not 30-minute episodes — and MySpace gets that. Brands become people and profiles on MySpace, and the site works with those brands to manage the experience.
But how can this help you as the brand or the agency? Almost every brand produces personas of their consumer — who they are, their likes, dislikes — usually all based on a combination of ethnographic research, product usage, etc.
We all use these personas when we talk about our brand to other people, and they are very useful when you are buying in offline media verticals that are tighter in print and TV. On TV, you don’t buy a station, you buy a show, and you can align those personas to shows. But online it becomes a lot more difficult, if near impossible, to translate. You tend to buy sites, and there are very few sites large enough to have the deep verticals within them.
And then there’s MySpace, which takes your personas, and due to the vastness of data it has, can align your persona and enable ad targeting at a persona level by combining the various interests into a plan. How about all of those people who input that they are 25 instead of their real age of 35? You know what, maybe you should treat them like they ARE 25. That is, who they see themselves as, and that is the point. We are who we represent ourselves to be online, so stop concentrating on tight demo targeting and start using who your persona is from an attitudinal level, an interest level, and reach consumers that way.
There are only a handful of sites that have that capability. For a long time, it was AOL with its Time-Warner relationship and walled garden of who could control that type of experience and bring that type of value to the buyer. But the experience was controlled, locked in, and it came with an enormous price premium. The difference now? Unlike the chained login of the old AOL world, the MySpace garden is one that consumers visit by choice, and it is lush.
ranty rant signing off…
Sean X currently serves as the Chief Digital Strategist of AIR Marketing.
Sean X Cummings is a recognized leader and expert on Internet marketing and advertising, with over 100 published articles and 30 speaking engagements.
For a complimentary 30-minute initial consultation for your brand, agency, or project email Sean X at sxc at me dot com or call 415.694.9514.
Sean X also consults for Real Branding as Social Media and Analytics Tsar. If you require the services of a full service digital strategic agency email Sean X at sxc at me dot com and he will assess what you need and connect you with the right people.Albeo theme by Design Disease